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Frequent questions

  • How is the cost calculated?

    We have an initial setup fee where we adapt the product to the client's needs, including customized development if necessary. Then the monthly cost is based on the number of active users (collaborators invited to the platform who have agreed to participate in your brand ambassador program).

  • Can I have my own App?

    Yes, we can develop a fully customized version for your brand, with push notifications that will alert your employees about the company's news in a matter of minutes, on any mobile device.

  • Can I integrate my company’s intranet on SocialReacher?

    Yes, it would be part of the initial setup in which we customize the product according to your needs.

  • Can I work with users who are not employees of my brand?

    Absolutely. You can invite whoever you want to join your ambassador program. They simply need to accept your invitation and they will become part of your internal communication team.

  • What social networks can I use for my campaigns?

    LinkedIn, Twitter, Facebook, Instagram, YouTube and Blogs.

  • How does the incentive program work?

    First, when you create an incentive on SocialReacher, you will need to decide whether it will be for everybody, or only part of your team. Then, you decide if the incentive will be awarded by a drawing, if it will be a direct prize, or if it will be merit based for the collaborators who have shared the most often. And, you can assign a period of time during which the incentive will remain active. You can establish whatever incentive you want, and then deliver it personally to your collaborator when they win.

  • Can I establish different criteria in order to have different groups of collaborators?

    Yes, you can create groups of collaborators, and each collaborator can belong to one or several groups. A group is a concept by which you can categorize your team. For example, the “commercial” group would include your commercial team members, and the group “Madrid office” would have all the employees that work in the Madrid office. You simply need to decide how you want to classify your team and then communicate to each group the content you want them to share.

Trial

First month free

  • Unlimited employees and supporters and campaigns
  • First month free
  • Stats Dashboard
  • Audience Segmentation
  • Look&Feel personalization
  • Custom invitation & welcome messages
  • Advanced stats
  • Options for blocking collaborators
  • Support 24/7

Customized

Contact for pricing

  • 100+ employees and supporters, unlimited campaigns
  • First month free
  • Stats Dashboard
  • Audience Segmentation
  • Look&Feel personalization
  • Custom invitation & welcome messages
  • Advanced stats
  • Options for blocking collaborators
  • Support 24/7